Archive for Positioning

This is a question I’ve been asked more than a few times and for those looking to enter the social networking world it’s an important one. After all, we’re all busy enough that adding on additional layers might take away from other priorities…that’s not the goal.

For me personally, becoming a student of social networking means providing value to clients and the community while growing professionally and personally.

So for anyone who has asked that question, here are 20 tips.

1.    It’s okay to start with baby steps but the key is getting started.

2.    Look at ways to become involved in the conversation.

3.    Worrying about making a mistake can paralyze you so don’t over think it.

4.    Start with something you know and share that expertise, even if you don’t have any followers.

5.    Once you start keep it up.

6.    Followers will come as you become consistent.

7.    Proficiency will happen the more you do it more.

8.    Learn by watching others.

9.    Take what you learn and build on it by finding resources designed to perfect your style.

10. Open your mind to the possibilities of each social platform.

11. Audiences are built over time as you open yourself up and offer something of value.

12. Realize it won’t happen overnight.

13. Don’t try to learn everything about all the social channels all at once.

14. Become a student of the social media area you believe provides the most value to your followers.

15. Then take on the next social media area and learn more and so on.

16. When you discover a new platform spend about a ½ signing up and learning about the application.

17. Seek out ways to simplify you post time. For example Tweets can be set up to post directly to Facebook and LinkedIn.

18. Simplifying your monitoring and response time with free services such as TweetDeck and HootSuite.

19. Take online conversations offline. Attend a TweetUp or ask to meet someone in person if you share common interests.

20. Most importantly have fun.

If Google is your new business card, then managing your personal brand online is critical. The University of Nevada, Reno Extended Studies Program offers a new course this November designed to assist students with hands-on techniques to build the online presence needed to remain competitive in today’s economy. “Google is Your New Business Card: Building a Valuable Personal Brand” is led by social networking, branding and entrepreneurship experts Bret L. Simmons, Ph.D., assistant professor at the University of Nevada, Reno, and Ronele Klingensmith, president of RKPR Inc. The 10-hour, four-session class assists students in discovering their personal brand and how to develop valuable content around that brand.

“With Google being a 21st-century electronic business card, it communicates one’s personal brand to the world–with a click of a mouse anyone can learn about you,” said Simmons. “Combine that with today’s intensely competitive business environment, and it’s even more essential to actively control what is being said about the value of someone’s unique skill set. You can control your brand and that’s what this course is about.”

Through hands-on coaching from social-media experts, students will learn how social-media tools correlate, as well as the most effective ways to use the tools discovered to create a personal brand. It will also go beyond traditional social networking sites such as LinkedIn, Facebook and static websites to demonstrate how to create and operate a dynamic blog and develop a presence on Twitter the right way.

Klingensmith founded RKPR Inc. in 2002 to provide clients with innovative communications strategies. With her 17 years of communications experience, Klingensmith offers a broad range of expertise with a variety of clients in various industries with strong emphasis on travel and tourism, focusing on the integration of social networking, new media and integrated communications. She holds a Bachelor of Arts in journalism from the University of Nevada, Reno and received her Accredited in Public Relations (APR) certification in 2003 from the Public Relations Society of America (PRSA).

Simmons teaches classes in organizational behavior, entrepreneurial psychology and research methods at the University of Nevada, Reno. His research currently focuses on positive organizational behavior and employee performance. In addition to academic publications, his research has been featured in articles by US News & World Report and USA Today.

Class dates for “Google Is Your New Business Card” are November 2 and 9 from 6 to 9 p.m. and November 16 and 30 from 6 to 8 p.m. Registration is required for the course, for information visit online or call the Extended Studies office at 775-784-4046.

Sep
25

Twitter isn’t for kids

Posted by: ronele | Comments (0)

twitterWe’ve all seen Tweets that use the phrases, “OMG,” “totally,” and of course, “!” used as punctuation throughout. Even better are the multiple “!!!!!”  This is absolutely acceptable for individual Tweets if that’s how that individual communicates. However, if the voice of your brand is communicated that way, it’s worth serious evaluation. Twitter is not for kids anymore.

If you are a business and your goal is to remain true to your brand, which is how it should be, the “voice” that is carried throughout your marketing needs to remain in line including your social networking voice. We’ve seen professional brands that come on to Twitter and begin Tweeting one way and then suddenly the voice changes. That’s okay if your voice is still consistent with your brand. However, if it sounds like you’ve handed over your passwords to a social networking newbie, you may start losing followers and not gaining any new ones.

A common misperception we’ve heard is that social networking is owned by the younger generation. That’s not necessarily true. And yes, there are exceptions to this rule. But while today’s college student most likely has a Facebook account and maybe Tweets, they are doing so personally. Their personal voices have been perfected with their friends in a causal and engaging manner. If the person you have assigned to manage your social networking does so without the insight to your brand positioning, the image of your company online won’t be consistent with your marketing. The expectation that it will, is wrong.

So, when a company just hands over its brand to the youngest person in the office without educating them, they are passing off a critical component of their brand to someone without any training. Companies surely wouldn’t do that with an ad or collateral piece. Which leads me to believe that businesses are either: 1) not taking it seriously or 2) they are just doing social networking for the sake of doing social networking. The fact is it’s a very powerful, fully Google searchable voice to your business. If you doubt the power of social networking, you’re just kidding yourself.

We also see confusion on where social networking fits. Social networking is a tactic. It’s not a strategy. However it does require a strategic approach just like any great marketing program.

Want to know how your potential new hire or agency handles it?  Easy, check out their work. 

1.    Do a Google search and see how their personal social outreach trends.

2.    Check out Twitter and see how many people they follow, how many follow back, how often they post and the number of posts to date.

3.    Go to Facebook and check out their profiles including frequency, photos, links and other tabs.

4.    View their LinkedIn profile to see how their professional resume is presented.

5.    See if they have a personal website and/or if they blog.

If you are looking at hiring professionals or an agency,

1.    Be sure to check out the agency’s social networking presence with a Google search. There should be a consistent level of frequency and not just starts.

2.    Search for individual team members to determine their level of participation. After all if you choose the firm, they will be managing your efforts.

3.    Go to their Web site. If an agency is active in the social networking arena, there should be links to their pages and it should up-to-date.

4.    See if the agency blogs. 

If the agency can’t do it for their own business, how are they going to do it for you?

No matter if it’s an individual or agency, a review of each of the online platforms will help determine their personal brand and therefore how they might represent you. If they’ve promoted themselves well, they’ll do justice for you. If they’re not active socially, then you have your answer.